Contact
BT Colombia Headquarters,
Bogotá
Calle 113 # 7-21
Torre A oficina 1112
Teleport Business Park
Bogotá, Colômbia
Telephone: +57 (1) 6292262
Fax: +57 (1) 6292240
BT UK Headquarters,
London
BT Centre
81 Newgate Street
London
EC1A 7AJ
United Kingdom
Global Services, (UK Customers) - Tel:
0800 028 5314
(9:00 am to 5:00 pm - Mon to Fri )
Sales
Hilde Yrlesa Liedo S.
Sales Director
Email: hilde.liedo@bt.com
Telephone: +57 (1) 629 2262 Ext. 8247
Fax: +57 (1) 629 2240
Communication
Sylvia Gamez
Email: sylvia.gamez@bt.com
Telephone: +57 (1) 629 2262 Ext. 8202
Fax: +57 (1) 629 2240
Website: www.bt.com/co
Colombia is one of BT's fastest expanding operations in Latin
America, employing more than 130 people with a strong focus on
highly qualified professional services specialists. Customers in
Colombia include large national organisations such as Ecopetrol and
Compartel as well as global companies operating in the country,
such as Unilever and SABMiller. The Bogota Centre of Excellence for
Data Centre Services and Security Management plays an important
role for BT, by developing new products, spreading specialist
knowledge and supporting other teams across Latin America.
BT operates in 22 Latin American countries with integrated
commercial and operational capabilities and +1000 employees
throughout the region, offering a wide range of networked IT
services including IP infrastructure, application services,
outsourcing solutions and business transformation.
With an extensive network infrastructure in constant evolution,
BT's Latin American customers are supported by two self-reliant
Network & Security Operations Centres located in Brazil and
Argentina with business continuity fallback capabilities, fully
integrated with other BT's operations centres around the world,
ensuring truly globalized operations management. Additional network
operations centers located in El Salvador, Mexico, Peru and
Venezuela provide network monitoring and proactive diagnosis on a
24/7 basis for customer's operations regionwide.
"BT is a leader in providing
integrated solutions in telecommunications and information
technologies tailored to the needs of customers and market
development in Latin America." Jorge Marchena,
Director General Colombia, Central America and the Caribbean, Latin
America BTGS
BT Assure Secure Web and BT Assure Managed
Firewall services in Argentina, Brazil, Colombia and Mexico, were
launched in September 2012, to help regional customers build more
sustainable businesses with added security and resilience in their
IT processes.
Assure Secure Web provides secure and controlled
access to the Internet, enabling secure web communications and
helping enforce corporate security policy, in addition to improving
user experience. Assure Secure Web is a fully managed service,
freeing up the client from investments in in-house expertise. The
service is primarily designed for multi-site entities and is
applicable to all industry sectors.
Assure Managed Firewall protects the perimeter of
a private network at the point it meets the Internet, and enforces
security policy by allowing tightly controlled access from the
Internet, according to customer needs. It is a highly scalable
service, which can meet the needs of different sizes of
organisation - from those using simple Internet links, through to
large-scale WAN infrastructures. It supports regulatory compliance,
providing centralised policy management and reporting, as well as
direct support standards, such as the Payment Card Industry.
Both new services are part of the BT Assure
portfolio, a world class set of capabilities which captures
expertise from right across BT and its technology partners, and is
designed around four main goals: anticipate the evolving threat
landscape, control cost in security; improve operating
efficiencies, and support audit and compliance activities.
"Businesses from all around the
world are investing and expanding in Latin America. BT is also
investing in the region to better help those companies, as well
local national businesses and government bodies, to roll out their
growth initiatives. In order to grow in a sustainable way in
today's economy, customers need to be able to rely on a highly
secure infrastructure. By promoting intelligence and innovation
through our BT Assure portfolio, we help our customers to identify,
implement and deliver security where it matters most, building it
into the heart of the organisation. BT has one of the largest
dedicated security and business continuity practices in the world,
with more than 1,300 practitioners serving clients globally. We put
our extensive knowledge at the service of our clients in Latin
America, delivering in the region the high quality security
services we provide in other key business centres around the
world." Ashish Gupta, President Portfolio
& Service Design in BT Global Services
Ecopetrol
BT has fresh contracts with Ecopetrol, the largest
company in Colombia and the fourth largest oil company in Latin
America. BT is providing Ecopetrol with data centre and satellite
connectivity capabilities, as well as professional services that
contribute to the company's growth strategy at a decisive moment in
its expansion.
Ecopetrol's core business is the exploration,
production, transport, refining and commercialisation of oil and
natural gas. Ecopetrol is also involved in exploration and
production activities in Brazil, Peru and the United States Gulf
Coast.
BT is delivering the following services to
Ecopetrol:
-
Satellite services that connect Ecopetrol's oil exploration and
drilling areas throughout Colombia, including in remote areas
lacking infrastructure;
-
Hosted connectivity services, leveraging BT's data centre
capabilities in Colombia. Those services include collocation,
storage, switching, connectivity and firewall services. They
provide Ecopetrol with a more agile, flexible and resilient IT
infrastructure.
-
Professional services, including the management by BT of a
number of Ecopetrol assets such as storage, telephony system,
security infrastructure, LAN/WAN infrastructure, data centre
infrastructure, structured cabling and energy systems. Ecopetrol
will benefit from improved productivity and the ability to better
focus on its core business
"Our customers in
Colombia and in wider Latin America are asking us to help them grow
and transform their business in the region and around the world.
The investment programme we announced nearly a year ago is driven
by the ambition to respond to the requirements of companies such as
Ecopetrol. We are bringing innovative new services to the region
and are increasing our ability to offer the best quality of service
in the industry. The successful delivery of our contracts with
Ecopetrol tells us that our customers agree with our strategic
choices, and see great benefits in partnering with us."
Luis Alvarez, CEO, BT Global
Services
Cloud-based data
centre services in Latin America
BT Cloud Compute and BT Private Compute bring
new servers and new applications to growing organisations at the
flip of a switch
BT announced in September 2012, immediate
availability of two new services of its BT Compute portfolio in
Brazil and Colombia, with availability in Mexico planned for later
this year. With these services, organisations will benefit from
data centre resources - such as storage and computing capacity -
that adapt to their needs in the most flexible way possible.
Clients can choose BT Cloud Compute to rapidly
deploy scalable, pay-as-you-go services from a secure self-service
online portal, or BT Private Compute, which delivers the new
generation of IT infrastructure services by consolidating and
simplifying those services onto a single platform, reducing costs
and management time. BT can also offer a mix of the Cloud Compute
and Private Compute services, providing fast and flexible access to
the latest data centre technology.
Latin American customers are supported by four world class data
centres, located in Argentina, Brazil, Colombia and Mexico. The
Bogota data centre also hosts a BT Centre of Excellence for Data
Centre Services and Security Management, bringing together highly
qualified specialists responsible for developing new products,
accrediting customer's solutions through proofs of concept,
spreading their knowledge and being the reference and support to
other BT teams in Latin America.
BT Cloud Compute is a pre-provisioned data
centre infrastructure that enables organisations to create, deploy,
monitor and manage their own cloud service. A self-service portal
provides the tools, resources, expertise - and crucially,
flexibility - to put in place tailored cloud solutions to meet the
practical needs of our customers. This new-generation service has a
breadth of options to support specific business demands as public
and private cloud services are incorporated into the
organisation.
BT Private Compute is aimed at organisations
in the midst of their journey towards virtualisation, looking for
dedicated managed infrastructure because of legal or performance
requirements, or requiring a solution for complex IT environments.
Private Compute includes a range of capabilities which ensure a
wide breadth of services, from managed services to private
self-managed, locally hosted solutions: clients decide how far to
go in terms of virtualisation and management. Organisations can
build private services from proven templates to integrate with
existing systems. BT can manage the client's private solution in
one of its shared facilities, giving the added security that goes
with an infrastructure set aside exclusively for each client. BT's
experts can supply, install, configure, integrate and maintain the
solution, leaving the client's IT team free to focus on innovations
and applications to drive business forward.
Both services offer an outstanding
availability service level of 99.95%, security ensured by BT's
specialists and unparalleled scalability, with global coverage.
"We manage
more than 25,000 servers for more than 2,200 customers' platforms
across 45 global data centres, combining global services with local
infrastructure and support. BT has invested heavily in research and
development - so our clients don't have to. Our services and
expertise are some of the best available in the Latin American and
global markets, which means our clients can focus on their core
business and because we can manage and maintain the IT services, we
can deliver the benefits of the latest technology with minimal
up-front cost, or none at all, to our customers."
Ashish Gupta, President, Portfolio &
Service Design in BT Global Services
BT helps bridge Colombia's
digital divide
Since 2004, BT has been actively supporting the Compartel
programme, a social responsibility and telecommunications
initiative developed by the Colombian Ministry of Communications
since 1999, aiming to benefit remote rural areas by providing
infrastructure and services such as telephony and Internet to the
Colombians. BT has been one of the communication providers that
contribute to Compartel in key projects and in different areas such
as satellite access to Internet and wireless point to multipoint
networks. Today, BT connects more than 600 municipalities in the
country. Previously, teachers sometimes had to travel for days for
simple administration tasks such as asking for leave or posting
exams results. Now it's online and instant. Local authorities work
more efficiently too, as e-government grows and the tele-centres
have inspired people to set up new businesses. BT has made
significant investment in Colombia every year since Compartel
began.
In the recent months, BT employees carried out the Jirira
volunteering project aimed at reducing the digital divide within
the populations of rural areas of Colombia, by leveraging the
broadband internet access provided by BT to Colombian public
schools. Jirira means "to communicate" in the native language of
the Indian tribe Huitoto, of the Colombian Amazon.
One of the schools that has benefited from the project is
Soledad No. 5 INOBASOL, an educational institute located on the
Caribbean Coast, hosting 60 hearing impaired children between ages
of 3 and 16. Given the difficulty for these young students to
acquire writing skills, the project has focused on helping them to
learn to write as a second language. BT volunteers adapted existing
software to Colombian standards to support and assess mathematical
as well as writing and reading skills, and help the children learn
to write in a playful way
Another school benefiting from the project is AEROMAR, which is
also located on the Caribbean Coast, south of the cultural and
historical district of Santa Marta. The school hosts 215 students,
mostly from low income families. In this case, BT has worked
primarily on the implementation of teaching tools and processes to
encourage the use of ICT in classrooms. Simultaneously, BT carried
out training courses for teachers.
"We recognise the enormous
potential for information and communications technology to make a
positive difference on the lives of individuals and of whole
communities, and on society as a whole. We are very proud of
helping Colombia to build stronger communities through the power of
our technology and the commitment of our people." Bas
Burger, President for Global Commerce and Executive
Sponsor for BT Global Services CSR programs
You can read more about BT's sustainability approach on www.bt.com/betterfuture
BT is one of the world's leading providers of communications
services and solutions, serving customers in more than 170
countries. Its principal activities include the provision of
networked IT services globally; local, national and international
telecommunications services to its customers for use at home, at
work and on the move; broadband and internet products and services
and converged fixed/mobile products and services. BT consists
principally of four lines of business: BT Global Services, BT
Retail, BT Wholesale and Openreach.
British Telecommunications plc (BT) is a wholly-owned subsidiary
of BT Group plc and encompasses virtually all businesses and assets
of the BT Group. BT Group plc is listed on stock exchanges in
London and New York.